Shipping policy

International Shipping & Responsibility

We ship worldwide from Japan.

Please review the following information carefully before placing your order.

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🧾 Customs Duties & Taxes

All customs duties, import taxes, VAT, and clearance fees imposed by the destination country are the sole responsibility of the recipient.

Product prices and shipping fees do not include any applicable customs charges.

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🚚 Customs Clearance & Delivery Delays

International shipments may be subject to customs inspections, clearance procedures, or local regulations, which may result in delivery delays.

Such delays are beyond our control, and we cannot guarantee customs processing or delivery times.

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📦 Address Accuracy & Recipient Responsibility

Customers are responsible for providing a complete and accurate shipping address.

We are not responsible for delays, returns, losses, or disposal of packages caused by incorrect addresses, failed delivery attempts, refusal of delivery, or unclaimed shipments.

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⏱ Estimated Delivery Time

Delivery times shown on our website are estimates only and may vary due to customs clearance, weather conditions, logistics disruptions, or other unforeseen circumstances.

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🔄 Returns & Re-shipment

If a shipment is returned due to any of the reasons stated above,
we may assist with re-shipment upon request.
Additional shipping and handling fees will apply and must be covered by the customer.

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⚠ Force Majeure

We are not responsible for delays, losses, or delivery failures caused by force majeure events, including but not limited to natural disasters, government actions, pandemics, armed conflicts, or logistics interruptions.

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📌 Agreement

By placing an order, you confirm that you have read, understood, and agreed to the international shipping terms above.

Declaration of Customs Value & Shipping Method Requests

Product declarations are processed based on order information and shipping requirements.

If a customer has specific requests regarding the declared value due to customs or tax regulations in the destination country or region,
please contact us before placing the order to submit a request.

In addition, if you wish to select a specific shipping carrier or request a change in the shipping method,
please contact us by email prior to placing your order.

Please note that any consequences resulting from adjustments to the declared value or shipping method, including but not limited to customs delays, inspections, additional taxes, penalties, seizure, or other related outcomes,
are the sole responsibility of the recipient.

We do not assume any responsibility for risks or results arising from such requests.