配送ポリシー

1. Order Processing

All orders are placed first by the customer.

After receiving your order, we will contact you to confirm your preferred shipping method (DHL, EMS, Yamato, etc.).

Once the shipping option is confirmed, your package will be dispatched from Japan.

⸻

2. Shipping Methods

We offer multiple international shipping methods.

The customer may choose:

Shipping fees vary by destination, weight, and carrier.

The customer is responsible for confirming the shipping method before dispatch.

⸻

3. Declared Value & Customs Duties

If the customer requests a lower declared value, we will follow the requested amount.

👉 However, ALL risks related to customs declaration are the customer’s full responsibility, including but not limited to:

We do not take responsibility for any problems arising from a reduced or modified declaration value.

⸻

4. Customs Duties & Import Taxes

Import taxes, VAT, duties, and any additional customs charges are not included in the product price or shipping fees.

These costs are solely the responsibility of the customer and must be paid directly to customs or the delivery carrier when required.

⸻

5. International Shipping Risks

Once the package is handed to the carrier:

👉 We are not responsible for any delays, damage, or loss caused during international transport or customs processing.

⸻

6. Incorrect Address or Delivery Failure

If the customer provides an incorrect or incomplete address, resulting in:

All costs (re-shipping fees, return fees, taxes, etc.) must be paid by the customer.